Reports &Policies
2024
2023
Corporate Governance
Course & Greens Reports
PrivacyPolicy
Tura Beach Country Club Privacy Policy
Tura Beach Country Club is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual.
Examples of Personal Information we may collect include names, addresses, email addresses, phone and facsimile numbers, and billing information.
This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website https://turabeachcountryclub.com.au/, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Tura Beach Country Club will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at: reception@turabeachcountryclub.com.au
HouseRules
- ENTRY TO THE CLUB
A: Members entering the Club are required to produce their membership card to Front Desk Personnel to sight.
B: Members and their guests must adhere to the dress code and standards of the Club and its Management and designated staff have the authority to determine if the dress standard is met.
C: The Front Desk Personnel are authorised to ensure that all visitors enter the Club in accordance with the requirements of the licensing laws.
D: In any dispute regarding entry to the Club, the Front Desk Personnel will refer the matter to Management.
E: Management reserves the right to refuse entry to any visitors without explanation.
F: Any member or visitor will be refused entry to the Club if it is deemed
that person is intoxicated, appears to be nearing or showing signs of intoxication. - MEMBERS GUESTS
A: A member bringing a guest or guests into the Club will be required to sign the Members Guest Register against the name of each visitor.
B: The member will be responsible for the guest’s behaviour whilst the guest is on or near the premises.
C: Any misconduct or breach of House Rules by a guest may be regarded as a breach by the member responsible for that guest.
D: Guests who have been signed in shall not remain on the premises after the member who has signed them in has left. - PROOF OF AGE
A: When required by a Club officer, proof of age must be established (being passport, drivers licence or photo card).
B: Persons under the age of eighteen will not be permitted in restricted areas.
C: Persons under the age of eighteen must be accompanied by a parent or guardian. - CLUB DRESS
A: The Club wishes to maintain a standard of dress and appearance in keeping with the expectations of fellow members and the standards of the facilities provided. The standard is “clean, neat and tidy” in both clothing and appearance.
B: Minimum standard of dress is smart casual wear along with a clean and neat appearance in personal grooming.
C: If a member or guest is dressed or appears in a way that may offend other members or guests, this is sufficient cause to refuse entry to the Club.
D: The Front Desk Personnel are authorised to adjudicate on whether a member or guest meets the required standards. - CONDUCT
A: In order to ensure the comfort of all patrons, no member or guest may create undue noise or cause a disturbance on the premises.
B: Offensive language will not be tolerated within or in the surrounds of the Club.
C: All patrons must respect the privacy of other members and guests at all times.
D: Members and guests are requested to leave the premises in a quiet orderly manner respecting our neighbours. - RESPONSIBLE SERVICE OF ALCOHOL
A: The Club maintains a Responsible Service of Alcohol Policy which can be viewed at Front Desk.
B: No alcohol can be sold or supplied to anyone under 18. It’s against the law. - RESPONSIBLE CONDUCT OF GAMING
The Club maintains a Responsible Gaming Policy which can be viewed at Front Desk.
- CAR PARKING
A: The Club Car Park is for members and authorised personnel, use only when visiting the premises. If a car is to be left in the car park, specific permission must be sought and granted by Management.
B: Members are responsible for their cars and their contents. All care must be taken when parking in the car park.
C: When leaving the car park, members and guests are requested to do so carefully and quietly.
D: No pedestrian access through car park - SMOKING
A: Under NSW Health Act 2000, all indoor areas are non-smoking.
- FEEDBACK
A: Your opinion and observations are important to us because our goal is to provide you with excellent services and facilities. You will find feedback forms situated throughout the Club or alternatively, you may put your feedback in writing to Scott MacLean, General Manager at Tura Beach Country Club, The Fairway, Tura Beach, NSW, 2548
- SUBSCRIPTIONS
A: Membership subscriptions are Anniversary dated and valid from 1 year to 3 years from the date of joining, depending on your membership type.
B: Under no circumstances are membership cards transferable. No member may lend his/her card to another person.
C: A membership card is not valid until signed by the member to whom it is issued. - GENERAL
A: Any breach of these House Rules will be dealt with as an offence under Clause 67 (g) of the Articles of Association.
B: Any member who commits a misdemeanor and is to be cited to appear before the Board of Directors, will on demand by the Chief Executive Officer or his Deputy, surrender his or her membership card until such time as he or she appears before the Board of Directors.
C: Any question as to the interpretation or application of these House Rules will be submitted in writing to the Chief Executive Officer, who will forthwith submit same to the Board of Directors.
D: Where any House Rule is inconsistent with any provision of the Liquor Act, Gaming and Betting (Poker Machine) Act or other relevant legislation, the provisions of those Acts will prevail.
E: The onus is on every member to make himself or herself acquainted at all times with the Club’s Constitution and the House Rules. These documents are available on request.
F: No person under the age of eighteen (18) years may be admitted as a member of the Club.
G: Without in any way limiting the meaning of misdemeanor where used in these House Rules members acknowledge misdemeanors include any action word, deed or behavior of a member which may bring the Club into disrepute or cause the Club to have any recording made against the Club by any disciplinary, policing court regulatory authority.
H: Patrons congregating may be moved on from an area where they are hindering traffic flow or as a result of security and occupational, health and safety policies.
